Privacy Policy

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Privacy Notice

I am committed to protecting your privacy and handling your personal information in accordance with UK data protection law.

This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website or contact me regarding counselling services.

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Who I Am

Jessica Aldridge
Counselling Psychotherapist
Email: jessica@jessicaaldridgetherapy.co.uk

ICO reference: ZB591587

BACP registration: 400753 MBACP 

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I am the data controller responsible for the personal information you provide through this website and during the provision of counselling services.

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Information I Collect

When you contact me through my website, email, telephone or other means, I may collect:

• Your name

• Email address

• Telephone number

• Information you choose to provide in your enquiry

• Any other information relevant to arranging counselling services

If you become a client, I may collect additional information necessary for the provision of counselling services. Information about how client records are handled will be provided separately as part of the counselling agreement.

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How I Use Your Information

I use your information to:

• Respond to enquiries

• Arrange consultations and counselling sessions

• Provide counselling services

• Maintain professional records where required

• Meet legal, ethical and professional obligations

I will only use your information where I have a lawful basis for doing so under UK data protection law.

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How Your Information Is Stored

This website is hosted by Wix. Information submitted through the website may be processed and stored by Wix in accordance with their privacy practices.

Information you send to me by email is stored securely within my email account and any practice management systems I use.

I take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

Sharing Information

Your information will not be sold or shared with third parties for marketing purposes.

Information may only be shared where:

• You have provided consent;

• It is required by law;

• There is a safeguarding concern;

• There is a serious risk of harm to yourself or others;

• Professional or legal obligations require disclosure.

Any disclosure will be limited to what is necessary and appropriate in the circumstances.

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Retention of Information

Enquiry information that does not lead to counselling services will only be retained for as long as reasonably necessary.

Where counselling services are provided, records will be retained in accordance with professional, legal and insurance requirements.

Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal information

• The right to request correction of inaccurate information

• The right to request erasure in certain circumstances

• The right to restrict or object to processing in certain circumstances

• The right to lodge a complaint

To exercise any of these rights, please contact me using the details above.​

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Cookies

This website may use cookies and similar technologies provided by Wix to ensure the website functions correctly and to help improve website performance.

You can manage cookie preferences through your browser settings.

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Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Last Updated: July 2026